All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this.
Please remember these key points before returning products –

If you are returning products for exchange / refund:

• All products must be post-marked no later than 2 days after you have received your product
• The product condition must be 100% BRAND NEW – this means that it must never have been worn, nor unpacked. This also means that the plastic wrapping around the band of the watches must be intact and not removed
• Please insure your return. We are not responsible for lost or damaged products during the shipping process. All shipping costs incurred as such are not refundable.
• The product is subject to final inspection for the above conditions before your return is processed
• Tampered products will not be exchanged/refunded. This means that if the watches have been opened up, or otherwise tampered or damaged, the return/refund policy will be considered null and void
• All refunds will be effected after the return product is received and inspected. Refunds will be in full, less shipping & handling charges (non-refundable), and the credit card processing fee charge (non-refundable, if payment was made via credit card).

No returns will be accepted without: A prior e-mail stating the specific problem and take a picture for broken watch.
(Wait until you hear back from us.)

If you are returning products for warranty:
If the watch needs to be sent back to us Please include the following information Below and we will Email you our Address for Shipping the product back to us.

Name :
Address :
Telephone number:
Order number:
Tracking number:

Watches may be returned or exchanged ONLY if it is faulty.